HK Pulse Support

Ask Hong Kong's open data in your own words, and see the answer on a map.

Contact

Email info@ksolutionz.com with your question, what you asked the app and, if you can, a screenshot. To report a wrong answer, you can also tap 👎 No under “Was this answer helpful?” in the app.

Common questions

Why does it ask for my location? Only to show where you are and to answer “near me” questions and directions. Everything else works without it; turn it off in Settings → HK Pulse → Location.

Does it work without signal? Yes. Public transport routes, stops, timetables and fares are built in. Under More → Offline data you can download maps, walking, driving and cycling directions, hiking trails and cycle tracks. Questions to the AI and live arrivals need a connection.

An answer is wrong or out of date. Answers come from the government department that publishes each dataset, linked under the answer. Tap 👎 No or “Report a data problem” under the answer so we can look at it.

It says the day's AI questions are used up. The app shares a daily allowance of AI-model questions. When it runs out, the app's own agent keeps answering, and the allowance resets at midnight Hong Kong time.

How do I switch language? Tap the language button in the header. The app opens in 繁體中文 when your phone is set to Chinese.

香港脈搏支援

用你自己的說話查詢香港開放數據，答案即時顯示在地圖上。

聯絡我們

請電郵至 info@ksolutionz.com，附上你的問題、你在程式中的提問，如可以請附截圖。如答案有誤，亦可在程式內按答案下方「這個答案有幫助嗎？」的「👎 沒有」。

常見問題

為甚麼要取得我的位置？ 只用於顯示你的所在位置，以及回答「附近」的問題和規劃路線。其他功能毋須定位；可在「設定 → HK Pulse → 位置」關閉。

沒有網絡可以用嗎？ 可以。公共交通路線、車站、時間表及車費已內置。你亦可在「更多 → 離線資料」下載地圖、步行、駕車及單車路線、遠足徑和單車徑。向人工智能提問及實時到站資訊則需要網絡。

答案有誤或過時。 答案來自發佈相關數據集的政府部門，連結列於答案下方。請按答案下方的「👎 沒有」或「回報數據問題」，讓我們跟進。

顯示今日的人工智能提問已用完。 程式每日共用一定數量的人工智能提問。用完後，程式內置的助手會繼續作答，額度於香港時間午夜重設。